Software Support Engineer Job | Jobspivot Malaysia

Software Support Engineer

Job Information

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    Vacancies 1 opening
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    Level Junior Executive
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    Experience Fresh
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    Qualifications Advanced Diploma

Job Description

Job Highlights

  • Attractive Remuneration & Benefits
  • Walk Extra Mile (WEM) Allowance for extra efforts
  • Dynamic working environment

Job Description

  • Provide software support for existing applications and systems.
  • Investigate and resolve issues and disputes raised by the customer.
  • Interact with Call Centre, Field Engineer and Customer to prioritise, troubleshoot and resolve problems.
  • Provide on-site support when required including system installation and upgrading activity.
  • Maintain technical troubleshooting processes and procedures.
  • Perform application testing.
  • Involve in software development as a secondary task.


  • Candidate must possess at least an Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
  • Fresh graduates are encouraged to apply.
  • Full time position is available.

Company Overview

About OpenSys Group

OpenSys (M) Bhd (KLSE: OPENSYS – 0040) is a public-listed company in the ACE Market on the Kuala Lumpur Stock Exchange (KLSE). It is a leading solution provider for the financial services, telecommunications and utilities industries. OpenSys provides total assisted-service and self-service solutions together with comprehensive professional support services to these industries. OpenSys also provides end-to-end managed services outsourcing, particularly for self-service terminals, bill payment kiosks and back-office cheque processing services. Its customer base includes mainly blue-chip companies such as AEON Credit, Affin Bank, Alliance Bank, AmBank, Bank Islam, Bank Simpanan Nasional, CIMB Bank, Hong Leong Bank, Maybank, Public Bank, RHB Bank, Standard Chartered Bank, UOB, Celcom, Maxis, TNB, TM, Sabah Electricity and Sarawak Energy.

OpenSys Technologies Sdn Bhd is a fully-owned subsidiary of OpenSys (M) Bhd and started operations in July 2018 with the aim to expand OpenSys Group’s business into emerging technologies. OpenSys Technologies was conceived with the noble intention of nurturing young talents and entrepreneurship within the OpenSys Group. Much of its research and development involves innovative applications of Internet of Things (IoT), Big data, Fintech and eBusiness Marketplace. Since then, OpenSys Technologies has successfully developed numerous innovative solutions which have gathered much interests in the industry such as:

IMoT – Intelligent Manager of Things, an IoT and big data monitoring and management services platform for intelligent devices
SmartCIT – A reinvented Cash-In-Transit services platform driven by IoT and digital security technologies
buySolar – A one stop Fintech marketplace for solar solutions and financing

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